Terms of service

• Apax Gateway Pte Ltd (UEN 202438455E) is a private visa assistance service. We are not a government agency and are not affiliated with any government.
• Whether a visa is approved is decided by the destination government. We cannot guarantee approval.
• You pay a service fee to us and the government fee, which we pass on to the government. Payment is taken in full before we submit your application.
• You must give us accurate and complete documents and details.
• Refunds follow our refund policy.
• We handle your data as described in our privacy policy.
• These terms are governed by the laws of Singapore.

Questions? Contact us.